Knology goes down. Hard.

Not that anyone in the local media noticed, but Knology suffered a pretty major outage today for several hours. A couple of limp tweets indicated downtime (long after it had begun) and supposed uptime (I just gave up and went somewhere else -- having to abandon my house to get work done is always great).

What I find HILARIOUS is that they responded to less than a dozen people on Twitter. Knology, seemingly incapable of understanding the internet, is also your supplier of internet service. Their phone lines were busy today, I'm guessing due to call volume and not massive incompetence.

My options to switch? Comcast, which has terrible (legendary and sometimes hilariously, spectacularly BAD) customer service and quality of service, or AT&T's U-Verse. AT&T actually had a guy come to our house (which we hate) and knock on our door unsolicited to give us a "great" deal on U-Verse when it debuted in Knoxville 2 years ago. Guess what? That work order sat on my fridge door for over a year before I think I threw it away, giving up on AT&T. I think it says something when a company can't live up to a signed document. Of course, if I fail to pay my iPhone bill I get in trouble. Nothing happens to AT&T in this case.

Knology, on the other hand, should be thrown out of Knoxville and fined massively for the incompetence and failures it has plagued our town with.