Dealing with Republic Parking and our airport

For the second time after coming home from a long trip I get the added stress of a receipt not printing at Tyson-McGhee airport. The parking is managed by Republic, so when I called today to try to get my receipt...

1. First number, given to me by the PR person at the airport, went to someone's voicemail.
2. Second number, listed by Google, got a guy who (after some deliberation) gave me the number of the manager at the airport.
3. Third time's a charm... and after taking my info the guy basically said they might find it, they might not. If they do, they'll mail it. Oh, that was after asking if I had A FAX MACHINE.

So this receipt is for $80 in parking. I'm not going to eat that fee. The company I work for will reimburse me, but ONLY if I have the receipt.

Last year when this happened I don't know who handled it, but it was handled quickly, and I got my receipt in the mail promptly, with no worries. This year I feel like I'll be facing them in small claims court.

Contrast that with Bear Archery, a company not located in Knoxville, who I called about a defective bow, and within 10 minutes we were done with our conversation and a new replacement bow was on its way to me.

Knoxville, you need to step up your game in every way imaginable.